Terms and Conditions

1. Introduction

Welcome to silkgo (the “Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

2. Acceptance of Terms

These Terms constitute a legally binding agreement between you and silkgo. They may be updated from time to time; the latest version will always be posted on the Website. Continued use of the Website after any changes signifies your acceptance of the revised Terms.

3. User Responsibilities

3.1 Account Creation

If you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3.2 Lawful Use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website. Prohibited activities include, but are not limited to:

• Submitting false or misleading information.
• Uploading, posting, or transmitting any content that is illegal, defamatory, obscene, or infringes intellectual property rights.
• Attempting to gain unauthorized access to any part of the Website or its related systems.

4. Website Content

All text, graphics, logos, images, and other material on the Website are the property of silkgo or its licensors and are protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

5. Product Information and Orders

Product descriptions, pricing, and availability are subject to change without notice. While we strive for accuracy, we do not guarantee that all information is error‑free. Orders are subject to acceptance and availability; we reserve the right to cancel any order for reasons including but not limited to product unavailability or suspected fraud.

6. Payment and Billing

All payments are processed securely through third‑party payment providers. You agree to provide valid payment information and authorize us to charge the applicable amounts for your purchases. Refunds, if applicable, will be handled in accordance with our Return Policy, which is incorporated by reference into these Terms.

7. Shipping and Delivery

Shipping times are estimates and may vary due to factors beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

8. Intellectual Property

silkgo retains all rights, title, and interest in the Website and its content. You may not use any trademark, logo, or other proprietary information without express written consent.

9. Limitation of Liability

To the maximum extent permitted by law, silkgo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless silkgo, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your unlawful use of the Website.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which silkgo operates, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through good‑faith negotiation; if unresolved, the parties may pursue any legal remedy available.

12. Termination

silkgo may suspend or terminate your access to the Website, without prior notice, for any breach of these Terms or for any conduct that we deem harmful to the Website or other users.

13. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: [email protected]
• Phone: +1(806)737-9486‑9486
• Address: Silkgo, 1234 Market Street, Suite 100, Austin, TX 78701, USA

14. Miscellaneous

These Terms constitute the entire agreement between you and silkgo regarding your use of the Website and supersede any prior agreements. If any provision is found to be unenforceable, the remaining provisions will remain in full force and effect.